Floss CIC · Belgium

Helping people work better, and letting AI capture the work

Floss CIC combines two things that rarely come together: management coaching on and beside the shop floor, and AI that captures, hands over and answers the daily work. From the production line to the phone of a local salon.

Get in touch What we do
Two branches

What we do

Operations · coaching

Management and shop-floor coaching

Coaching for management teams and line organisations in manufacturing, built on decades of experience in how a plant really runs. Not from a slide deck, but from the line itself.

  • Coaching management teams at senior level, from daily direction setting to a lasting improvement culture
  • Teaching operators to write down defect handling and disturbances clearly
  • Shift handovers that hold up: what the outgoing shift saw, the incoming shift knows

Coaching: Marc Winkelman

AI · automation

AI agents that take over the busywork

What lives on paper or in people's heads, we turn into systems that keep themselves up to date: digital handover sheets, calendars that fill themselves, and a receptionist that answers every call.

  • Digital shift handover and defect logging, filled in using plain language
  • Websites with online booking and a management portal for local businesses
  • Lori, the AI receptionist that books, moves and cancels appointments in three languages

AI and engineering: Ruben Winkelman · see Altijd Bereikbaar

Why both

Coaching without a system fades, a system without coaching goes unused

Anyone who has lived through an improvement programme knows the pattern: three months after the coach leaves, the board is empty again and the knowledge goes home with whoever ran the shift. And anyone who has rolled out software on a shop floor knows the opposite: the system is there, but nobody fills it in.

That is why we do both at once. The coaching teaches people what is worth writing down, the AI makes writing it down so light that it keeps happening. An operator says in plain language what happened, and the system turns it into the record, the handover and the overview.

Curious what this means for your organisation?

Send us a message about what you are dealing with, from a factory floor to a business with one phone. We answer ourselves, no ticket machine.

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