Max
All of your people finding defects. Without the two thousand coaching hours.
Max is the defect handling AI-coach. He walks the line with the operator, asks the same questions for every defect, and puts each one on the right list. Every shift, every hour, the same way.
Request access to the demoFinding them is not the problem. Teaching it is.
Defects in machines, areas and work processes are the root cause of most processes that do not run the way they should. Getting everyone to find them is doable. Getting everyone to handle them by the same script is where it stalls.
2000
coaching hours per site
Ten to fifteen sessions of twenty minutes per person. In a European factory of four to six hundred people that is almost a year of full-time coaching, for someone whose agenda is already full.
3 years
before everyone has had their turn
A coach who frees up thirty percent of their time needs more than three years. Full-time it is still a working year. And the night and weekend shifts have not been reached yet.
Every coach different
and so every operator different
Coaching is human work, so it varies. With several coaches it varies more, and then the standard is not applied the same way everywhere. That confuses the operator and drains the organisation.
What Max does
He leads, and after that he only listens
The employee says hi Max and reports their first defect. Max asks the questions that belong with it: is it critical, fix or tolerate, who can do it, and when. As the operator learns the script, they talk through it themselves. Max then says nothing, until a step is skipped. That is where the coaching happens.
He writes the list and the report
At the end the operator gets their action list: what they can do while the line runs, what waits for a stoppage, what is tolerated, and which expert needs to be informed. Plus the handover for the next shift. The report then goes out by e-mail or straight into the system the site already uses.
The site coach sees who needs help
Not everyone, but the people who find no defects, who keep missing the same question, or who take too long. Most employees need three sessions to get started and two to be corrected. Max does the rest.
He works with what is already there
A mobile phone, a headset where it is loud, and an internet connection. Nothing more. The script and a working tool exist; Marc fits them to your own way of working together with you. At a site Max runs on its own server, and only the defects are stored on it.
“Finding defects is more than writing a defect on a list. A strong script builds capability that lasts.”
Thirty-five years as an IWS coach at Procter & Gamble, inside the company and with clients. Max is what he learned in those years, in a form every shift can use at the same time.
The demo is by invitation
You can call Max yourself and report a defect, exactly as an operator would. We do not leave that demo open on the site: the script is thirty-five years of work, and we are not putting it out on the street.
Tell us who you are and we will send you a personal link. Usually the same working day.
Prefer to talk about a trial at your site first? That goes through thecontact page.